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The aim of this website
is to help you avoid paying for software you don't want
when you buy a computer.

Good Computer Manufacturers

About this table

The table below gathers essential information about computer manufacturers, should you decide to get a refund for your unused Microsoft Windows or Mac OS license. Please let us know if you have information about other countries.

Good and bad manufacturers

  • optional Good manufacturers offer software optionality upon purchase.
  • easy refund Easy refund (but refund is low and not specified in advance).
  • computer requested by manufacturer before refund Painful refund (manufacturer requests computer return for formatting).
  • refund refused Refund refused (unless you want to give up your computer).
For detailed information, click on icons
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Good manufacturers optional optional optional   optional   optional     optional  
Other manufacturers easy refundcomputer requested by manufacturer before refundrefund refused 
Fujitsu (HQ in Japan)       easy refund            
Asus (HQ in Taiwan)     2007: refund refused easy refund easy refund     easy refund      
Acer (HQ in Taiwan)       computer requested by manufacturer before refund computer requested by manufacturer before refund         computer requested by manufacturer before refund
Toshiba (HQ in Japan)       computer requested by manufacturer before refund            
MSI (HQ in Taiwan)       computer requested by manufacturer before refund            
Samsung (HQ in South Korea)   refund refused refund refused computer requested by manufacturer before refund   one refund in 2014   refund refused    
Packard Bell (HQ in Taiwan, Acer)   refund refused refund refused computer requested by manufacturer before refund            
Lenovo (HQ in China) easy refund easy refund refund refused   refund refused   refund refused   refund refused    
Apple (HQ in the USA)       refund refused           refund refused
Dell (HQ in the USA)       refund refused            
Hewlett Packard (HQ in the USA)       refund refused   refund refused        
Medion (HQ in Germany)       refund refused            
Sony (HQ in Japan)       refund refused            

Updates welcome

The table above may contain erroneous or outdated information. Please contact the manufacturers directly for updated information and let us know if you get information not listed here.