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The aim of this website
is to help you avoid paying for software you don't want
when you buy a computer.

Good Computer Manufacturers

About this table

The table below gathers essential information about computer manufacturers, should you decide to get a refund for your unused Microsoft Windows (R) license. Please let us know if you have information about other countries.

Good and bad manufacturers

  • optional Good manufacturers offer software optionality upon purchase.
  • easy refund Easy refund.
  • computer requested by manufacturer before refund Painful refund (manufacturer requests computer return for formatting).
  • refund refused Refund refused (unless you want to give up your computer).
ManufacturersHQFor detailed information, click on icons
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Good manufacturers optional         optional   optional  
Fujitsu-Siemens Japan       easy refund      
Asus Taiwan     2007: refund refused easy refund easy refund      
Acer Taiwan       computer requested by manufacturer before refund computer requested by manufacturer before refund    
Toshiba Japan       computer requested by manufacturer before refund      
Samsung South Korea   refund refused refund refused computer requested by manufacturer before refund     refund refused
Packard Bell Taiwan (Acer)   refund refused refund refused computer requested by manufacturer before refund      
MSI Taiwan       computer requested by manufacturer before refund      
Lenovo China easy refund easy refund refund refused   refund refused   refund refused refund refused
Apple USA   info   refund refused      
Dell USA       refund refused      
Hewlett Packard USA       refund refused   refund refused  
Medion Germany       refund refused      
Sony Japan       refund refused      

Updates welcome

The table above may contain erroneous or outdated information. Please contact the manufacturers directly for updated information and let us know if you get information not listed here.